Return & Refund Policy
Pack your item securely, inserting any paperwork that was included when you received your original product. If you don’t have the original product paperwork, include a statement as to when you purchased your product, where you purchased your product from, and how much you paid for the product (including sales tax).
[fac_icon icon=”check-circle-o” font_size=”25px” color=”green”] Prepare and Ship
Return Items to the Following Address:
3378 E. Sweetwater Springs Drive
Washington, UT 84780
[fac_icon icon=”exclamation-triangle” font_size=”15px” color=”#ff0000″] Ship your return based on the shipping option you selected when you purchased your item.
[fac_icon icon=”exclamation-triangle” font_size=”15px” color=”#ff0000″] Please don’t consolidate returns. Return orders individually, using a separate return label for each order.
[fac_icon icon=”check-circle-o” font_size=”25px” color=”green”] Processing
Once MPTP receives your returned item and verifies that it qualifies for a refund or replacement, we will send the refund or replacement to the address indicated below.
[fac_icon icon=”info-circle” font_size=”15px” color=”blue”] Allow up to two weeks from the time you shipped your item for the refund or replacement to be processed.
MPTP will review the return request before issuing a refund or replacement. If you have not included the original paperwork, and we cannot find your order in our system, you will not qualify for a refund or replacement.